Conditions for reservations and cancellations at ChamBres à Bord’O
Arrivals and Departures
The arrival time at ChamBres à Bord’O is from 14:00.
In case of late arrival, after 20:00, we ask you to please let us know by phone or email.
Rooms must be vacated by 12am on day of departure.
Booking and Cancellation
- Our rates are based on an occupancy of one or two people per room. Breakfast is included in the room rate.
- All rates are in Euros, they include VAT and Tax. Billing and payment is made in Euros.
- Payment must be made no later than the day before the departure date.
- At the time of booking, a deposit equal to 30% of the total stay will be required to validate your booking.
- Invoices can be paid either in cash or by credit card (MasterCard, Visa Amex). Cheques are not accepted.
In case of cancellation of your stay:
- At least 30 days prior to arrival, no fee will be charged and the deposit will be returned within 30 days (excluding booking exclusively the guest house in which case it will be retained in full).
- Between 29 and 8 days, the deposit will not be returned.
- Less than 8 days prior to arrival, the entire invoice is due and will be collected after deducting the booking deposit.
In case of early departure, the invoice remains payable until the final date of booking.
The facilities and equipment available must be used according to their original purpose. They are under the care and custody of the customer as soon as he/she takes possession. Customers will thereby assume full responsibility. Any equipment damaged or not returned will be charged for.
Safes are available in each room. In the event of a breach or a defective safe lock that could result in theft of money, jewellery, credit cards, cameras or other items of value, ChamBres à Bord’O will in no way be held responsible. The same for all objects in the house, out of the safe, which could be lost, stolen or damaged.
- All rooms are non-smoking and located on the 1st floor of the house.
- Animals are prohibited
- You will have a house key throughout your stay. It is imperative to ensure that the front door is closed correctly every time you use it (entry or exit from the house).
Attentive to environmental protection and sustainable development, the Bord’O Chambers will make you aware …
IN RELATION TO THE USE OF AIR CONDITIONING:
→ Remember to turn off your air conditioning if it is not necessary to save energy.
→ Remember to turn off the air conditioning when you leave the house.
→ The optimal temperature for the correct functioning of the device must not drop below -8 ° C / T ° ext.
→ Remember to close the window before using the air conditioning.
IN RELATION TO THE USE OF WATER:
→ Water is precious, be careful with its use.
→ A water softener gives you lime-free water. Be careful, it changes the feeling of rinsing.
IN RELATION TO THE USE OF TOWELS:
→ Leave your towels hanging if you do not think it is useful to have them changed.
Règles sanitaires COVID-19
The health crisis linked to covid-19 will profoundly change habits. Also, at the Chambers on Board’O, health security is optimal and the level of requirement is the priority. Here is the protocol, the objectives of which are as follows: comfort and quality of stay, respect for hygiene. These habits have always been present, however, it is normal and important to clarify them.
Cleaning and disinfection is done carefully in each room accessible by customers. In the guest rooms, cleaning is done every morning: Repair of the bed, change of bathroom linen on request, disinfection of the room, cleaning of all equipment, cleaning of floors and horizontal plans.
Barrier gestures in terms of cleaning.
To guarantee health security, you can be assured that:
→ A health fallow of 24 hours minimum is respected between two stays.
→ After the departure of the clients, the room is ventilated, all windows open, for several hours.
→ Particular attention is given to switches, door handles, taps, shower head or even remote controls, keys, the bathroom trash can. The floor, chairs, table, bathroom and toilet are disinfected.
→ The bathroom linen goes through the machine on a long cycle at 60 °.
→ The bed linen is cleaned by a professional respecting the rules in force against the Covid-19 in the laundry business. Active Oxygen Disinfection.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Chambres d’hôtes à Bord’O follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Chambres d’hôtes à Bord’O uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.